Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Accounts

Changing Your Sycamore Login Password


Mobile Device/Secondary System Notice:   If you us a secondary system such as a mobile device to access ISU resources that use the portal ID and password, please remember to it turn off or disable the system prior to setting a new password and remember to change your password on the secondary system before enabling it. Failing to do so may cause your account to be locked due to invalid login attempts with your old password. If you need assistance please contact the OIT Help Desk: x2910 or by email at IT-Help@indstate.edu.

Minimum Guidelines For Secure Passwords
On October 15, 2008 ISU began enforcing strong passwords per pdf "Use of Passwords Policy" located in the University Handbook (revised copy August 2003) Section V, pages V-17.

To reset your Sycamore Login (for Portal, Blackboard, and Sycamores Email), password please visit https://isuportal.indstate.edu/password/ResetPassword and select the "Forgot/Change Your Password?" under the login box, and then follow the prompts.

The following is the minimum standards that passwords must meet:

  • Password minimum length is 8 characters (maximum of 29 characters)
  • Password must contain at least one numeric character
  • Password must contain at least one uppercase character
  • Password must contain at least one lowercase character
  • Password must be changed every 180 days
  • Important note: Do not use the following special characters when creating your password as it there could be incompatibilities with some of ISU's internal systems:
    <Space> # ~ ^ * ? , : ; | " [ ] { } @$& () <>' =

If you have questions regarding the minimum password requirement, please contact the Help Desk at 237-2910.

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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu