Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Technology Assistance Group Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Spam, Scams, and Other Fraudulent Emails

Fraudulent E-mail

There are a number of different fraudulent e-mails being circulated at any given time and despite our best efforts some do manage to hit your inbox from time to time.  They generally fall into one of a few general categories.

  • The email says your account is in danger of being shut off and requires you to reply with your username, password, and other personal information.

  • The email says some sort of financial transaction is pending on an account and requires you to submit personal information.

  • The email says a governmental agency (ie. the IRS, etc) needs additional information that you must submit.

  • The email says that a foreign national needs your help in moving money into our country.

  • The email says a shipping company has a package for you and needs information for delivery.

PLEASE NOTE:

1) No legitimate organization, including ISU, will EVER ask you for your email password or other personal information via email.

2) If an email sounds too good to be true, it is probably a scam.

3) An indicator of a spam email is that it is filled with broken English and/or lots of misspelled words.

The following is a partial list of spam emails we have been alerted to for the past 60 days.  This is not an exhaustive list of all the spam we have been notified of, just the ones that are particularly bad and potentially dangerous.  If you receive any of these emails, delete them at once.  DO NOT click on any links, open any attachments, or respond to these emails.  The links below contain a copy of the spam for comparison.  If you have questions, contact the Technology Assistance Group at x2910.


NEW WARNING: It has been reported to OIT that someone at ISU had a man call her saying that he was from the Microsoft IT department and asking her to go through a bunch of steps on her computer. She was unsure as to what he wanted her to do, and kept telling him that she had her own IT department to take care of any issues that may arise. He was incredibly insistent that she go through these steps, otherwise '[her] system would crash tomorrow.' She said that he was calling from a 202 area code.


Subject: Payroll Processed Successfully with no errors

Subject: You requested a new Facebook password

Subject: Intuit Payroll Verification inquiry

Subject: Voice Mail from 703-892-12XX (55 seconds)

Subject: FW: EMERGENCY VERIFICATION

Subject: Don't forget about meeting tomorrow

Subject: Final Warning!!Re-Activate Your Email Quota

Subject: Account Warning-01281?

Subject: Thank you for your order.

Subject: Your Bill Is Now Available

Subject: From; Sgt.Johnson Brown

Subject: Termination of your accountant license.

Subject: Your E-mail Box has reached its maximum limit of 50MB storage

Subject: BBB notice RE: Case ID 25833640

Subject: Re: Scan from a Hewlett-Packard Officejet 69275179

Subject: USPS postage invoice

Subject: Wells Fargo Checking Account Update

Subject: Tax return fraud notification.

Subject: Your intuit.com order status.

Subject: Tax notification for

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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Technology Assistance Group:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu