Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Support

New staff computer requests

In order to process a request for a new staff machine you will have to contact the Help Desk at x2910 with the following information:

  • Staff member's name
  • 991# if available
  • College and Department
  • Email (does not have to be ISU email)
  • Does the staff member want a standard machine* (laptop or desktop) or is there a need for a non-standard computer?
  • Is the new hire replacing someone or is this a new position

After the request is received, we will verify with Human Resources to confirm the status of the new staff as formality. Once we get confirmation we will identify a computer to provide them. The computer may not be immediately available when the new staff arrives, however, we will make every effort to have it available. OIT will need to deliver the laptop in person in order to set up the required security.

*The standard laptop comes with an Intel i5-3317U processor, 4 GB RAM, 128 solid state hard drive, 3 Cell Li-Polymer battery, 14” HD Antiglare display and webcam with microphone. It weighs only 4 pounds and is ultrathin.

The standard desktop comes with an Intel i5-3470 processor, 4 GB RAM, 500GB hard drive and a DVD Recordable/CD-RW.

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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu