Bills are due on the
first day of classes (August 19, 2015).
Our philosophy is to give priority to scholarships and grants before
processing a loan.
Financial Aid from the State of Indiana will be awarded beginning the
week of July 27. Loans
(including parent loans) will be processed beginning the week of August 3.
Welcome to Fall 2015:
We're moving! For the month of August, we will be located in Heritage
Ballroom on the second floor of Tirey Hall. To expedite service, have your
student ID number ready.
Our office is currently experiencing high call volume. Average wait times are
approximately 15 minutes.
However, emails are generally answered within 48 hours. Please visit
to send us an email.
In the meantime, answers to common questions are found below for students and parents.
Visit http://isuportal.indstate.edu and log in using your Sycamore username and password. Select
the Student Self Service badge. From there, click "View My Financial Aid" to see a summary of your account activity (including charges and payments), your current financial aid status, award status by aid year,
and missing items.
If you are missing something, click "Description" on the missing item to find out more about what is needed
to complete your aid package.
The outside scholarships and the private alternative loan programs are generally two options that may be available to
students when there is unmet need. For information on these program requirements, visit additional funding options.
When will I get it? Refunds, otherwise known as an account credit available after University charges are paid,
will be generated 1-2 business days after aid disburses to the student account. For Fall 2015, disbursement occurs
August 10, 2015 at 5:00 p.m.
Am I eligible? Visit http://isuportal.indstate.edu and log in using
your Sycamore username and password. From the Student Self Service badge, select "View My Financial Aid," and then click "Account Summary." Scroll down to see whether your
aid has generated a credit balance or if you still owe the University. If there is a credit balance, your refund will be
issued in 1-2 business days.
What can I use it for? Refunds are issued by a paper check, or via direct deposit, to the student or parent
borrower. Refunds should be used for educational expenses. However, we aren't going to monitor your spending,
so budget wisely. Visit Direct Deposit of Refunds for
instructions on enrolling in direct deposit.
We always wait to process federal student loans until after we receive scholarship and grant information from the state of Indiana. This prevents having to administer multiple credit checks
for students and parents. We will begin processing loans on August 3, 2015. Parent Loans are processed in the order received.
To ensure your eligibility, verify that you have completed the following steps:
Log onto the MyISU Portal using your Sycamore username
and password, and verify that you have been offered student loans by viewing "Awards" in the Financial Aid section.
If you are eligible, you should see an award offer listed. Then, complete the following steps:
Enroll in at least 6 credit hours for undergraduates, 5 for graduates.
We typically wait until August to process federal loans in order to prevent administering multiple credit checks
for students and parents.
Loan processing starts the week of August 3, 2015, and loan applications were processed in the order in which they were received.
All PLUS applications received as of July 1, 2015 are anticipated to be processed by August 11. Monitor the MyISU Portal
for the loan to flip to "Accepted" status. If it is denied, the loan will flip to "Denied."
ISU student records that are protected by the Federal Educational Right to Privacy Act (FERPA), and include personal
information, enrollment records, grades, and class schedules. The University must have written permission from the student
before releasing information from the student's record.